The patient receives during the transport both hot and cold foods/ drinks. The medical staff of EMS 24-7 will take care of it and so of the costs.
EMS 24-7 will communicate with the hospital to take the burden of the patient. Hospitalization is taken care of as well by EMS 24-7
The patient can bring 1 piece of luggage. If the patient brings a wheelchair, it has to be a foldable non-electric wheelchair.
If the patient wishes to visit the bathroom we will visit the next toilet-stop available. If the patient can’t go to the bathroom on his own, the medical staff will help.
If the medical condition of the patient permits it, we normally allow one extra person to travel with the patient in the ambulance. Every patient’s needs are different, so the final decision in each case will be taken at the beginning of the repatriation, by the Doctor or Paramedic in charge.
About an hour before arriving at the final destination, we will ring the designated contact person to let them know when we expect to arrive.
The stretcher can be put in a flat position for lying down, as well as in an upricht position for sitting. We can switch between these positions while on the move, so we don’t have to stop the ambulance to ensure the patient is comfortable.
Every case is different. Our medical repatriation team is chosen based on the needs of the patient and their medical situation. We send either two paramedics or a paramedic and a doctor.
Immediately. We can often begin the repatriation on the same day or the next day.
We can help you in many different languages- and if we don’t speak your language, we can use an interpreter. We speak English, of course, but often also communicate in Arabic, Dutch, French, German, Greek, Italian, Moroccan, Polish, Spanish and Turkish.
We always take payment before we begin the repatriation.
We work with a fixed price, based on the number of hours we estimate the repatriation will take. Unless otherwise stated, our price includes everything- food and drinks, medicine, medical staff and crew.