Air Ambulances

An air ambulance is a private aeroplane

When a medical emergency happens in a foreign country, repatriation by air ambulance is often the most direct and convenient way of returning you or a loved one home for vital treatment. It’s also extremely fast – we sometimes organise flights within hours of the first phone call.

In essence, an air ambulance is a private aeroplane or helicopter that has been specially modified to enable emergency medical care for a patient while in transit. EMS 24-7 uses a network of high quality private aircraft across the world, each of which has been carefully designed to allow for minute-by-minute treatment over short, medium or even long-distance flights. Each plane or helicopter comes fully supplied with state-of-the-art equipment and medicines. A team of qualified experts travels with the patient to provide emergency care during the flight.

Lightning response

Every air ambulance operation is a bespoke service that is tailored to the individual needs of the patient. But it all starts with a phone call. When you dial our 24/7 enquiry line, we’ll connect you immediately to an experienced medical coordinator. They will discuss your situation and take down your details. They will then advise you about the best options for repatriation. In certain circumstances this might involve transit by road ambulance with an Intensive Care Unit (ICU) instead, or on a commercial flight accompanied by a qualified medical escort.

We know how stressful and confusing medical emergencies can be – especially when they happen to a loved one far from home – so we aim to answer all your questions clearly, simply and quickly. We’ll come back to you with a quotation within hours, if necessary. We can even help you to explore alternative options if you discover that your insurance company will not be able to cover the cost of the repatriation. Every patient’s concerns and requirements are different, so we calibrate the service precisely to your needs.

Once we have the go-ahead, we’ll put the air ambulance service into motion. We take care of all the details, from start to finish. EMS 24-7 will take down your passport details and arrange the relevant customs clearances. We also handle all the communications with the hospital doctors on the route and we can ensure that medical staff are on standby at the destination airport if necessary. We can even organise landing slots and arrange for an ICU-equipped ambulance to transport your patient from runway to hospital.

Support you can trust

Most importantly, we’ll keep you and your relatives closely involved in the process. Just tell us who to keep in touch with, and we will be in close contact with them throughout the journey from first collection to end-point – and even during the flight itself. EMS 24-7 is there to support you all the way.

Follow us



Read the reviews of other people who used our services before.